Shopkit
- Storefront bannersCreate a scheduled promotional strip that shows at the top of every page of your storefront.
- Prices, tax & GSTSet your tax rate, tell ShopKit whether your displayed prices include GST, and claim the GST on your ShopKit subscription.
- Quote requests from customersReceive custom-job enquiries with files, send a priced quote, take a deposit and the balance online, and turn paid jobs into orders.
- Branding your storeSet your store name, logo, brand colour and homepage hero so your storefront looks like you.
- Click & collect: local pickup ordersManage in-store pickup orders — mark them ready to collect and closed off once picked up.
- Handling returnsReview customer return requests, then approve to refund and restore stock, or reject with a note.
- Customer remindersA view-only list of the important dates your customers have saved, so ShopKit can email them gift ideas ahead of time.
- Understanding your numbers: analytics & reportsHow to read your store's traffic and sales in Analytics, add Meta and TikTok pixels, get emailed digests, and pull accounting-ready exports from Reports.
- Organising your catalogue: categories & collectionsHow categories and collections differ in ShopKit, how to create each, and how products get assigned to them.
- Taking payments: connect your Stripe accountShopKit takes card payments through your own Stripe account. How to connect it, what "connected" looks like, disconnecting, and fixing common errors.
- Email marketing with your newsletterCollect subscribers, then compose campaigns, build segments, schedule sends, run automations, and track opens, clicks and revenue.
- Building content pagesCreate About, FAQ, policy and landing pages with the rich-text editor, then publish them and add them to your storefront footer or main menu.
- Wholesale: a B2B channel with its own pricingApprove trade customers, set wholesale pricing rules, and track what accounts owe you on invoice terms.
- Recovering abandoned cartsSee carts shoppers left behind and how automatic recovery emails win them back.
- Discount codes & promotionsCreate percentage or fixed-amount discount codes, set conditions, and see how customers apply them at checkout.
- Managing orders: fulfil, track & keep customers updatedView orders, mark them fulfilled, add tracking and keep buyers in the loop from the Orders screen.
- Selling & managing gift cardsIssue gift cards, let customers buy them, check balances, and redeem cards at checkout.
- Product reviews & customer questionsHow shoppers leave reviews and ask questions on your product pages, how customers review a finished custom job, and how you moderate, answer and publish them.
- Setting up shippingCharge a flat rate or quote live Australia Post prices at checkout, offer free shipping, and set parcel sizes so quotes are right.
- Using your own domain with your storeConnect a domain you already own from Settings → Domains — the DNS records to add, www, and how long it takes.
- Your data is yours — export & no lock-inExport your store data any time, request a complete copy to run elsewhere, and answer customers who ask what you hold about them.
- Billing: choose monthly or annualPay monthly, or save 17% (about two months free) by paying annually. Prices, how to choose, and how to switch.
- ShopKit FAQsSelling on ShopKit — setup, payments, fees, payouts, pickup, shipping, domains, products, stock and your data.
- Your storefront: browsing, quantities and the cartHow shoppers find products, choose a quantity, and review their cart in the slide-out mini-cart and on the cart page.
- Getting started: your first day with ShopKitSign in for the first time, then follow guided setup's five steps from an empty store to your first order.
- Adding products: one at a time or import a spreadsheetAdd products individually, or bring your whole catalogue in from a CSV or PDF — mapping your own column names to ShopKit's fields.
- Filling in product details with AILet ShopKit research a product and draft a description — and find images where it can. How it works and how to get the best results.
- Suppliers: set them up and why they matterRecord your suppliers (including their website) and link them to products to unlock automatic images and descriptions.
- Product images & the media libraryUpload, reorder and remove product photos, and reuse images across products with the media library.
- Arranging your product orderDrag your products into a custom order so they appear on your storefront exactly how you want.
- Stock, quantities and selling outHow ShopKit counts your stock, how customers choose a quantity, and what shoppers see when something sells out.
- Personalised products: engraving, embroidery & gift messagesLet customers type their own text for an item, and see exactly what to engrave or stitch on every order.
- Payment options at checkoutCard, bank transfer and pay on collection — how to switch them on, and what happens to an order that isn't paid yet.
- Brands: pages, logos and shop-by-brandGive every brand you stock its own storefront page — with your copy, their logo, and a homepage tile section shoppers can browse.
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