Shopkit
- Branding your storeSet your store name, logo, brand colour and homepage hero so your storefront looks like you.
- Product reviews & customer questionsHow shoppers leave reviews and ask questions on your product pages, and how you moderate, answer and publish them.
- Prices, tax & GSTSet your tax rate and tell ShopKit whether your displayed prices include GST.
- Customer remindersA view-only list of the important dates your customers have saved, so ShopKit can email them gift ideas ahead of time.
- Storefront bannersCreate a scheduled promotional strip that shows at the top of every page of your storefront.
- Quote requests from customersReceive custom-job enquiries, send a priced quote, and let customers accept or decline online.
- Click & collect: local pickup ordersManage in-store pickup orders — mark them ready to collect and closed off once picked up.
- Understanding your numbers: analytics & reportsHow to read your store's traffic and sales in Analytics, and pull accounting-ready exports from Reports.
- Handling returnsReview customer return requests, then approve to refund and restore stock, or reject with a note.
- Organising your catalogue: categories & collectionsHow categories and collections differ in ShopKit, how to create each, and how products get assigned to them.
- Taking payments: connect your Stripe accountShopKit takes card payments through Stripe — connect (or create) your own Stripe account from your store admin.
- Building content pagesCreate About, FAQ and policy pages with the rich-text editor, then publish them and show them in your storefront footer.
- Email marketing with your newsletterCollect subscribers, then compose campaigns, build segments, schedule sends, run automations, and track opens, clicks and revenue.
- Wholesale: a B2B channel with its own pricingApprove trade customers, set wholesale pricing rules, and track what accounts owe you on invoice terms.
- Recovering abandoned cartsSee carts shoppers left behind and how automatic recovery emails win them back.
- Discount codes & promotionsCreate percentage or fixed-amount discount codes, set conditions, and see how customers apply them at checkout.
- Selling & managing gift cardsIssue gift cards, let customers buy them, check balances, and redeem cards at checkout.
- Managing orders: fulfil, track & keep customers updatedView orders, mark them fulfilled, add tracking and keep buyers in the loop from the Orders screen.
- Setting up shippingQuote live Australia Post rates at checkout, with a flat-rate fallback.
- Using your own domain with your storeConnect a custom domain so your store runs on your own web address.
- Your data is yours — export & no lock-inExport your store data any time. ShopKit is built on open-source foundations with no lock-in.
- Billing: choose monthly or annualPay monthly, or save about 17% (≈ two months free) by paying annually — how to choose and how to switch.
- ShopKit FAQsSelling on ShopKit — payments, fees, payouts, pickup, domains and products.
- Your storefront's slide-out cartHow customers add, review and remove items with the slide-out mini-cart.
- Getting started: your first day with ShopKitThe quickest path from an empty store to your first order — what to set up first and where everything lives.
- Adding products: one at a time or import a spreadsheetAdd products individually, or bring your whole catalogue in from a CSV or PDF — mapping your own column names to ShopKit's fields.
- Filling in product details with AILet ShopKit research a product and draft a description — and find images where it can. How it works and how to get the best results.
- Suppliers: set them up and why they matterRecord your suppliers (including their website) and link them to products to unlock automatic images and descriptions.
- Product images & the media libraryUpload, reorder and remove product photos, and reuse images across products with the media library.
- Arranging your product orderDrag your products into a custom order so they appear on your storefront exactly how you want.
- Stock, quantities and selling outHow ShopKit counts your stock, how customers choose a quantity, and what shoppers see when something sells out.
- Payment options at checkoutCard, bank transfer and pay-on-collection — how to choose, switch them on, and what happens to an order that is not paid yet.
- Brands: pages, logos and shop-by-brandGive every brand you stock its own storefront page — with your copy, their logo, and a homepage tile section shoppers can browse.
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