Everything about postage lives in your store admin under Settings → Shipping. Make your changes, then click Save shipping settings at the bottom.
You have two ways to charge for shipping: one flat rate for every order, or live Australia Post rates worked out for each cart. On top of either, you can offer free shipping.
Option 1: a flat rate
Enter your price in Flat shipping rate ($) — for example 9.95 — and save. Every shipped order pays that amount.
This is the simplest setup, and it's what your shop uses until you connect Australia Post.
Option 2: live Australia Post rates
Charge what the parcel actually costs to send. Shoppers enter their postcode at checkout and choose between Parcel Post and Express Post.
- Get a ShippingAPI key for your MyPost Business account at developers.auspost.com.au.
- Paste it into AusPost ShippingAPI key and click Test connection. You should see Connection OK.
- Enter the postcode you send from in Origin postcode (4 digits).
- Check your Default parcel dimensions (see below) and save.
You need both the key and the origin postcode. If either is missing, checkout charges your flat rate instead.
If Australia Post can't be reached when a shopper checks out, they're charged your flat rate instead, so a sale is never blocked.
Switching back to the flat rate, key and all
Already connected Australia Post but want one simple price? Tick Always use my flat rate. Checkout then charges your flat rate on every shipped order and skips Australia Post completely. Untick it to go back to live rates. Your saved key stays in place either way.
Getting the parcel size right
Live rates depend on how big and heavy the parcel is, so this is worth five minutes.
Default parcel dimensions — Length, Width and Height in cm, plus Weight in grams. Out of the box it's 30 × 22 × 14 cm and 500 g.
Per product — on a product's Variants tab, each variant has its own Weight (g) and Length, Width and Height (cm). Fill these in for anything that won't fit your default box.
Here's how ShopKit works out the parcel for a cart:
- Everything goes in one parcel.
- Size: for each side (length, width, height), ShopKit uses whichever is bigger: your default or the largest item in the cart. Your default is the smallest box a cart can be quoted in, so set it to the box you usually use.
- Weight: each item's weight times its quantity, all added up. An item with no weight of its own counts as your default parcel weight.
When the shopper pays, ShopKit checks the rate with Australia Post again using this same parcel, so the price they're charged is worked out the same way as the price they were shown.
Free shipping
- Spend threshold — enter an amount in Free shipping over ($). Once the cart reaches it (after any discount code), shipping is free. Your shop shows a Free shipping on all orders over $X bar, and the cart shows how far the shopper has to go (You're $12.50 away from free shipping). Leave it blank to turn it off.
- Free-shipping products — tick Free shipping on a product. Its card shows a Free shipping badge. An order ships free only when every item in it is marked this way.
Which price wins
ShopKit checks these in order and uses the first that applies:
- Pickup orders are always free.
- Every item is a free-shipping product: free.
- The cart has reached your free-shipping threshold: free.
- No Australia Post key or origin postcode: your flat rate.
- Always use my flat rate is ticked: your flat rate.
- Otherwise: live Parcel Post and Express Post rates.
What shoppers see before checkout
- A shipping line on each product page (for example Free shipping on orders over $75).
- An Estimate shipping box on the cart page. The shopper enters a postcode and sees the same prices checkout will offer.
ShopKit works out shipping prices, but it doesn't buy postage labels. You buy labels and send parcels the way you do now.
Want a hand getting your AusPost details in? Open a ticket.