There are a few ways to get help from Uplink Web Services:
- Search this help centre — many questions are answered in the guides here.
- Chat — use the support bubble (bottom-right) for quick, AI-assisted answers, or to open a ticket.
- Contact form — support.uplink.net.au/new.
- Email — write to support@uplink.net.au.
Your ticket reference
Every request gets a reference like UWS-AB12CD. We'll email you a confirmation with it. To add more
detail to an existing ticket, just reply to that email and keep the [UWS-…] tag in the subject —
your reply lands on the same ticket.
What to expect
We'll get back to you as soon as we can. Including the relevant details up front — the affected website or domain, any error message, and the steps that led to it — helps us resolve things faster.